Location: Augusta, GA
Schedule: Full-time, 20 +/- hours/week | Availability on Saturdays is required
Pay: $13/hour
ROLE OVERVIEW
Freshwater Curated Goods is growing — and our flagship storefront in downtown Augusta is the heart of it all. We’re looking for a motivated, self-starting Retail Associate who is excited not only to work in the shop, but to grow into a Shop Lead role over time.
This role is ideal for someone with retail experience (preferred) who loves creating a welcoming in-store experience, takes pride in a beautifully run shop, and is always looking for ways to improve systems, displays, and the overall customer experience. In addition to daily retail tasks, this position will occasionally assist our production team with small, hands-on projects as needed. We’re a small business, and everyone pitches in.
If you’re proactive, organized, and excited about growing with a women-owned small business, we’d love to meet you.
RESPONSIBILITIES
Customer Experience & Shopkeeping
- Greet customers warmly and create a friendly, approachable environment
- Learn and share the story behind our products to help customers find the perfect gift or treat for themselves
- Inform customers of current promotions, collections, and shop policies
- Process purchases and handle returns accurately and efficiently
- Maintain a clean, organized, and beautifully styled storefront (sweeping, dusting, restocking, tidying, watering plants, etc.)
- Help set up, refresh, and improve in-store displays and window merchandising — and proactively suggest ideas
- Assist with in-store events, including setup, breakdown, customer engagement, merchandising touch-ups, and overall event support
Inventory, Operations & Growth
- Accept incoming deliveries and packages
- Tag, label, and input new inventory into our system
- Restock shelves and monitor inventory levels on the floor
- Perform opening and closing duties as scheduled
- Take initiative in noticing what the shop needs: organization projects, restocking, signage, display tweaks, etc.
- Show leadership potential with strong communication, reliability, and a desire to grow into a Shop Lead role
Shipping, Fulfillment & Production Support
- Package and ship all retail orders from our website (Freshwater & Swim In Jewelry)
- Ensure orders go out in a timely, accurate, and nicely presented manner
- Assist the production team with small tasks as needed (stickering, assembling, packaging, prepping materials, etc.)
- Be willing to jump in wherever help is needed — we’re a collaborative, all-hands-on-deck crew
REQUIREMENTS
- Previous retail experience preferred (boutique or customer-facing experience is a plus)
- Self-starter who can see what needs to be done and take action without constant direction
- Strong attention to detail and ability to multitask in a busy environment
- Positive, friendly attitude and great communication skills with both customers and teammates
- Comfortable working both independently and as part of a small team
- Reliable and punctual — Saturday availability is required
- 18+ years old
- Excited about the possibility of growing into a Shop Lead role over time
HOW TO APPLY
If you’re excited about joining the Freshwater crew, please send a short note about yourself and why this role appeals to you, along with your resume, to info@shopfreshwater.com with the subject line:
RETAIL POSITION – [YOUR NAME]
